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New Reviewer

Unsatisfied & Awful Customer Service

Extreme Tactical Dynamics - Unsatisfied & Awful Customer Service
Update by user Mar 04, 2022

Nothing had changed. They never tried to resolve our complaint nor even refunded our money. Me having to go through our credit union to dispute the transaction was the only way we received our money back.

Original review posted by user Feb 01, 2022
We placed 2 separate paid orders in March 2021 and received our 1st order in a month and never received our 2nd order nor a refund. I sent 30 plus emails and only 3 to 4 responses just saying the lights were on back order, we could get amber lights instead which my husband didn't want, or a refund. We could not reach anyone by phone, you only could leave a message with no return call and fax or email did provide any resolution. We finally had to file a fraud claim on our debit card to get our money back which we just got back after a long investigation. Throughout the investigation, I kept emailing them to try and get our lights or a refund and still had no luck. It was the absolute worst service ever.

User's recommendation: To never purchase anything from Extreme Tactical Dynamics.

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ID
#3307933 Review #3307933 is a subjective opinion of poster.
Location
Grand Rapids, Minnesota
Pros
  • No pros that i can see
Cons
  • Complete scam
  • Dont ship merchandise
  • No service after the sale
Preferred solution
Some type of resolution because of the awful service we had to wait to get a refund from our credit union almost a year later. Our 1st order was $169.96 and paid over $200.00 to you for both orders.
New Reviewer

Disappointed

I order lights from them it was advertised with free grill lights so choose that package they shipped the ones i paid for bit not the grill lights theywant answer any phone calls when i email them they say they are out of the free grill lights and they will ship once they get them its been several months now still no lights if you dont have the product dont advertise it i want order from them again very dissatisfied
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ID
#3164016 Review #3164016 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Let the company propose a solution
New Reviewer

Never got my order

Do not order anything from this company I ordered some lights never got them but they charged my credit card right away everything u call a recording saying they are updating their website now how long does that take it been about 2months still no answer and no lights it's a scam just beware
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ID
#3163596 Review #3163596 is a subjective opinion of poster.
Location
San Antonio, Texas
Loss
$79

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Did not deliver as promised